Terms & Conditions


  1. Lessee shall pay the agreed rental in accordance with the kind of rental and at the prescribed times.
  2. For any delay in payment, Lessee must pay an additional sum of QAR 50/- for each day of delay in addition to the loss of funds at the rate of 5% monthly of the rental till such cost is completely covered. All the maintenance and service of the vehicle will be stopped until due payments are received.
  3. If the Lessee was late to pay the rental for more than ten days, Lessor shall have the right to redeem the car without notice, compelling Lessee to pay the rental and additional charges for the period of delay and the legally prescribed fine.
  4. Payment by credit card will endure a credit card fee, which is to be calculated by multiplying the amount of the charges by the percentage specified by the credit card companies.
  5. Payment by credit card shall grant Lessor the right to charge all rental allowances, Traffic Violations, repairs and damage charges, etc., and the whole rental value also in the event that the car was impounded, without the need to have an additional signature.


  1. Lessee shall drive the car in accordance with the traffic law and insurance Company’s regulations and conditions, in addition to all laws applicable in the State of Qatar. Lessee shall bear all responsibilities and expenses, including those related to civil, legal, and penal affairs that might arise as a result of a violation of the contract.
  2. Lessee shall look after the car and its contents, and shall return the same upon the end of the rental terms in accordance with the agreed contract in the same condition he/she received the car.
  3. The rental period is compounded at 24 hours per day. If the Lessee delayed for any reason the return of the car (without the consent of the Lessor) on the mutually agreed period, he/she will be obliged to pay the sum of QRS 50/- per each day of delay, in addition to the rental charges and interest at the rate of 5% monthly till such cost is completely covered.
  4. The lessor shall not be deemed responsible for any contents that belong to Lessee after the handover of the car or during its presence in maintenance.
  5. Lessee shall pay the cost of replacement of keys as proclaimed by the Lessor when the car key is lost or damaged.
  6. In the event of an accident or severe damage to the car, Lessee must not move the car and must report to police so as to have an accident report and insurance claim drawn up, then report to Lessor within (24) hours of the time of the accident so as to be able to present a valid claim to the Insurance Company. In the event that Police did not present its report and/or insurance claim papers to Lessor, Lessee shall be liable for settling the cost of repair and all damages and indemnifications resulting from the accident. If the car is completely lost, Lessee will pay to the Lessor the complete cost of the car equivalent to its original price when it was brand new.
  7. Lessee shall bear expenses of supplying the car with petrol throughout the rental period.
  8. All damage caused to the car or the coachwork by shocks to the upper parts or lower part including, chassis, roof, etc. are at the Lessee’s charge, even if he accepted and obtained the collision damage waiver.
  9. Lessee shall not tamper with the car meter.
  10. Lessee shall not use the vehicle to transport any pets/animals without written permission from Regency Fleets. An additional vehicle cleaning charge will apply.
  11. The vehicle will not be used for transportation of any illegal substances (alcohol, drugs, etc.) or transport merchandise including chemicals or transport passengers for hire or any other illegal act.
  12. In case of fines or confiscation of the vehicle, the hirer is responsible for payment for all damages to the Lessor, like full value of the vehicle, fines, and claims of passengers, third party claims, and loss of income or loss of rental.
  13. The Lessee is not permitted to use the car for off-road driving, motorsports, rallying, towing, or any activities that may damage the vehicle. He/She is not permitted to overload the car and drive in areas not covered by the Insurance Policy.
  14. The Lessee is not permitted to modify any part of the vehicle externally or internally.
  15. The Lessee has no right to mortgage, sell rent, or use the car for any commercial use other than his/her personal use.
  16. The Lessee shall never use the car for any purpose other than the purpose for which it was licensed. The Lessee is responsible for all damages to the vehicle due to any misuse.
  17. In case of any technical fault to the vehicle, the Lessee should immediately report to the Lessor in person. Any damage and or accident costs resulting from Lessee’s negligence will be borne by the Lessee. Lessee will be liable for the period of rent for the days during which the car is under repair.
  18. Payment by credit card shall grant Lessor the right even without my signature in the credit card imprint or charge slip all rental allowances, traffic violations fines, and the whole rental value and car value as it was brand new in the event that the car was impounded or totally lost without sufficient legal and police documentation and an insurance claim, without the need to have an additional signature or acknowledgment, or We will pay to the company the total amount due as proclaimed by Regency Fleets in cash. This is also applicable to the vehicle rented to the company which I/We represented during the period.


  1. This car is provided with comprehensive insurance by the Lessor. Laws of Qatar shall govern cases of injuries or death. Lessee has taken cognizance of the insurance policy and accepted to act in accordance with terms thereof.
  2. Lessee shall bear a charge sum of QAR 2500/- as “excess to damage” for each accident unless Lessee has purchased the (CDW) Collision damage waiver. Payment liability towards each accident on obtaining CDW will be charged at a reduced sum of QAR 750/- per accident claim. If EDW (Excess to Damage Waiver) is obtained the liability of the Lessee towards each accident will be reduced to zero.
  3. Unknown third party claims are not covered by insurance even if the collision damage waiver and/or EDW is obtained. Lessee will be liable for the excess to damage of QAR 1000- per accident claim.
  4. Lessee shall bear the damages repairs/service resulting from misuse or user negligence of the car, in case it was stolen or lost in so far as the same is not covered by the car insurance policy. Lessee will pay the Lessor the complete cost of the car equivalent to its original price when it was brand new. The lessee should obtain a police report and insurance claim repair slip for every accident. Failure to supply the required documents will result in the Lessee becoming liable for 100% of the cost of repairs of the purchase value of the vehicle when it was brand new.
  5. The Lessee will be liable to continue paying the rental charges as per the contract for the days during which the car is not road worthy or under repair. The same will apply in case of a dispute over an accident referred for court legal decision.
  6. If the vehicle is impounded by any legal authority or others, the Lessee is responsible for the expenses for clearance, paying all liabilities and penalties and returning the vehicle to the office in good condition, and to pay the complete rent of the vehicle up to date while handing over the vehicle to the Lessor.
  7. If the vehicle is permanently impounded by the legal, police, or other authorities for any reason the Lessee will be liable to pay the lessor the original price of the car equivalent to when it was brand new.
  8. All damage caused to the car or the coachwork, the upper parts or lower parts including, chassis roof, windshield, headlamps, tail lamps, windows, etc., are at the lessee’s charge even if he accepted and obtained the collision damage waiver.


  1. Lessee must inform Lessor of carrying out routine maintenance to the car within (48) hours at least, and Lessor shall specify terms of maintenance.
  2. If the maintenance is carried out outside Lessor’s specified workshop without the Lessor’s knowledge and permission, Lessee shall bear all costs of re-maintenance.
  3. The service schedule will be provided by the Lessor. Any damage resulting from failure of regular servicing will be borne by the Lessee.
  4. It is the Lessee’s responsibility to ensure that oil, water, and other fluid levels, as well as tire pressure, are regularly checked and maintained. Failure to carry out these checks could result in damage to the vehicle, the repair of which will be to the Lessee’s expense.
  5. The Lessee should ensure that the vehicle is regularly cleaned, maintained, and kept in good overall condition.
  6. The quantity of petrol in the car should be the same on returning the vehicle. The lessee should pay its equivalent cost if it is not the same.


  1. Lessee’s shall warrant at all times to indemnify Lessor against any claim and/or legal cases that may be filed against Lessee as a result of this Contract and/or Lessee’s violation of Contract’s clause.
  2. If the Lessor files a legal case against the lessee for any reason, the Qatari laws shalt be applicable, according to the laws of the Qatari courts.
  3. If the Lessee is an expatriate working in Qatar and he fled or left Qatar or he has been deported from Qatar, then the Qatari courts will be authorized to arbitrate against the Lessee as if he is still a resident in the State of Qatar. The court rule and decision in this respect will be applicable to the Lessee in his own home country and such rule/decision will be legally enforced as it is from one of the courts in the Lessee’s home country.
  4. The Lessee shall be obliged to pay all the costs and expenses of sending a representation or a delegate from the Lessor’s side of the court of the Lessee to attend the follow-up. The execution and implementation of the Qatari court’s rule/decision in the country of the Lessee including the cost of stay and air tickets to that country.


  1. Driving of the car should be the responsibility of the Lessee, who should be in possession of a valid license. It is also the responsibility of the Lessee to ensure the license is renewed and always kept in possession when required by the law.
  2. In case the car is driven by another driver whom the Lessee knows, he/she should also be holding a valid driving license, whose date of issue is not lesser than one year and the age of the driver not lesser than 22 years old. The additional driver details has to be provided to the Lessor and entered into the agreement contract. An additional charge will be applicable per extra driver.
  3. The Lessee shall be responsible for any charges, damages traffic accidents committed by the other driver to whom he gave the car. The Lessee shall be responsible for paying any charges and expenses, resulting from such traffic accidents including incidents occurring as a result of mistakes committed by the driver of the rented car or any other third party. The lessee shall be responsible for presenting all the necessary documents, proofs, and papers issued by the police, in addition to the insurance paper, etc.
  4. The Lessee shall pay the complete rental cost in advance unless there is some agreement in this respect.


  1. All correspondence between Lessor and Lessee shall be in writing to their address set forth in the Rental Agreement.
  2. Lessee shall notify Lessor of any changes that may occur to the former address.
  3. Contract conditions are subject to the laws of the State of Qatar. Qatar courts shall have the jurisdiction to settle any dispute that may arise between the two parties due to the violation of contents hereof.


The hirer warrants and undertakes that:

    1. No insurance coverage is applicable if:
        1. The Lessee or driver during period of the rental sublets the vehicle with or without his consent.
        2. The driver is under the influence of alcohol, or drugs at the time of accident.
        3. The vehicle is driven by an unauthorized driver. (Drivers not registered on the rental agreement will be considered as unauthorized drivers).

      In such cases the hirer is liable to pay for all damages to the vehicle, third party expenses, passengers in the vehicle and the rental value for the total number of days the vehicle is under repair in the workshop and fines.

    2. The hirer should observe the traffic rules and regulations, and will be liable to pay for penalties arising from traffic offenses, along with the prescribed service charge of QAR 25/- per violation.
    3. The Lessee Shall not travel outside the State of Qatar without having Lessors written approval or in geographical areas which have been defined by the Lessor, traffic department, insurance company etc. as restricted zones.


    1. The Lessee shall indemnify and hold harmless Lessor, its employees and agents, from and against any loss liability and expense arising directly or directly from:
      1. Any breach of the terms of this agreement by the Lessee.
      2. Loss or damage to the vehicle (save as provided in Clause 2-7).
      3. Death or injury to any person arising out of the operation or usage of the vehicle.
      4. Loss of or damage to any property suffered by Lessee or third parties arising out of the operation or usage of the vehicle or for loss of or damage to Lessee’s property left in the vehicle, or for loss or inconvenience resulting from delivery delays, breakdown or any cause beyond Lessor’s control.


  1. In case of an accident (with or without damage to the vehicle), and of any personal injuries, the police must be called to the scene of the event and the Lessee must insist on obtaining Police Report.
  2. In case of theft of the vehicle or parts of it, Lessee must report this to the police and obtain a police report and forward this to the Lessor. The Lessee must secure all data of all the other parties as well as of any witnesses in order to complete the said accident report
  3. Under no circumstances, claims by third parties must be accepted by the Lessee.
  4. The Lessee is obliged to assist the Lessor and/or its insurance company in all claims or legal affairs in connection with an accident or any damage. These responsibilities of the Lessee shall apply accordingly in case of theft.
  5. No repairs are to be carried out on the vehicle without the prior approval of the Lessor. If the Lessee violates any of these regulations, especially if no police report can be presented to the lessor, the Lessee will be fully responsible for loss or damage to the vehicle.


  1. The Lessee acknowledges that, the personal data related to this rental agreement can be communicated to third parties, especially for credit protection purposes.


  1. The Lessee assumes the obligation to pay the supplementary fee in accordance with the currently valid price. Otherwise, in case of damages to, or, loss, or theft of the vehicle, or parts of it, the Lessee shall be liable in accordance with this agreement. The lessee will be fully responsible for full indemnities.


  1. By initialing in the space Accept on the front page, Lessee agrees to pay additional fees as per valid price lists. Hereby Lessee acquires a personal accident coverage shown as per valid price-lists.


  1. In the event of a conflict between the text of this agreement in the English language and Arabic language or any other Arabic translation, the text of this agreement in Arabic shall prevail.
  2. It is agreed that the English text of this agreement shall nevertheless be used to assist in any interpretation, and terms of this contract are related to each other in such a way as they are inseparable according to nature and type of the default.
  3. This contract is the only legal reference between the two parties, i.e., the Lessor and the Lessee.
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